Privacy Policy
Effective date: 28 September 2026
PRSNCE sells clothing online to customers in Australia. This policy explains what personal information we collect, why we collect it, and how you can ask us about it.
Information we collect
- Orders. When you buy from us, we collect your name, email, phone number, shipping address and order details. Card payments are handled by Shopify and our payment provider. We do not store your full card number.
- Contact. If you write to us, we keep your name, email, phone number and message so we can reply.
- Account. If you sign in, we keep the details on your account so you can see orders and manage your profile.
- Site use. We collect basic technical information, such as your browser and IP address, and we use cookies to run the shop and understand how it is used.
How we use it
- To take, fulfil and deliver orders.
- To send order confirmations and shipping updates.
- To answer questions and provide support.
- To send product news, only where you have agreed to hear from us.
Who we share it with
We do not sell your personal information. We share it with service providers who help us run the shop and deliver orders, including Shopify, payment providers and delivery services. We may also disclose information if the law requires it, or to protect our rights.
Cookies
Cookies help the shop remember your cart and measure visits. You can turn cookies off in your browser. Some parts of the shop may not work as well if you do.
Your choices
- You can ask us for a copy of the personal information we hold about you, and ask us to correct it.
- You can ask us to delete it, unless we need to keep it for an order, tax or another legal reason.
- You can unsubscribe from marketing emails using the link in those emails.
Changes
If we change this policy, we will update this page and the date above.
Contact
Questions about this policy can be sent to presenceclothing@outlook.com.
